Terms of Service

July 3, 2026

These Terms of Service apply when you use madroosta.com, the MAD ROOSTA website assistant, online booking request flows, links to ordering services, and restaurant contact features that may connect to Meta products such as Facebook or Messenger.

By using this website or contacting MAD ROOSTA through these features, you agree to use them lawfully and in a way that does not interfere with restaurant operations, other guests, staff, or service providers.

Legal entity

CÔNG TY TRÁCH NHIỆM HỮU HẠN OMNI

Mã số doanh nghiệp

0315841260

Registered address

Số 43 Đường N3 Khu phức hợp thương mại dịch vụ và nhà ở, 16/9 Bùi Văn Ba, tổ 28, Khu phố 2A, Phường Tân Thuận,Thành phố Hồ Chí Minh, Việt Nam

MAD ROOSTA provides public restaurant information such as menus, locations, opening hours, contact numbers, online ordering links, and booking request options. We try to keep information accurate, but menu availability, pricing, opening hours, promotions, taxes, service charges, delivery options, and branch availability can change.

For urgent requests, current availability, allergy concerns, order problems, payment issues, or live table availability, please contact the restaurant branch directly.

A website booking form or assistant booking flow creates a reservation request only. It is not an instant confirmation unless MAD ROOSTA staff confirm the booking through an official contact channel.

• You are responsible for providing accurate name, date, time, branch, guest count, and contact details.
• MAD ROOSTA may contact you to confirm, change, or decline a request based on real-time availability.
• For large groups, same-day changes, late arrivals, cancellations, or urgent requests, contact the branch directly.

The website assistant is provided to help guests with restaurant topics such as menu guidance, ordering links, branch information, and booking help. It may use automated systems and third-party service providers. Assistant responses are informational and should not be treated as a guarantee of availability, pricing, dietary safety, or confirmed reservations.

Do not submit payment card numbers, passwords, medical emergencies, or sensitive personal information into the assistant. For serious allergy, medical, safety, payment, complaint, or order status issues, contact staff directly.

This website may link to or interact with third-party platforms, including Meta/Facebook, Messenger, Instagram, TikTok, YouTube, Google Maps, ordering providers, analytics providers, hosting providers, and AI service providers. Those services have their own terms, privacy policies, settings, and account controls.

MAD ROOSTA is not responsible for third-party platform availability, account access, delivery terms, payment processing, content, or data practices outside MAD ROOSTA control.

• Do not misuse the website, assistant, forms, or contact links.
• Do not attempt to access systems, data, or accounts without permission.
• Do not submit false, abusive, unlawful, spam, or harmful content.
• Do not use the website to disrupt restaurant operations or interfere with other guests.

Our handling of personal information is described in the Privacy Policy. Instructions for requesting deletion of data are available on the Data Deletion Instructionspage.

The website and assistant are provided on an as-is and as-available basis. MAD ROOSTA does not guarantee that every page, assistant answer, link, menu item, offer, or third-party service will always be accurate, uninterrupted, current, or error-free.

To the fullest extent permitted by applicable law, MAD ROOSTA is not liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website, assistant, third-party links, or restaurant contact features.

We may update these Terms of Service from time to time. The updated version will be posted on this page with a new last updated date. Continued use of the website after changes means you accept the updated terms.

For questions about these terms or a restaurant request, contact the relevant MAD ROOSTA branch: District 1 at 036 688 6573 or An Khanh / District 2 at 036 404 8693.